Full Job Description
- Provide technical support to customers or clients visiting or contacting the service center
- Maintain accurate and detailed records of customer interactions, including problem description, actions taken, and solutions provided
- Collaborate with other technical support staff and departments to ensure effective problem resolution and service delivery
- Keep up-to-date knowledge of products, services, and technologies offered by the organization in order to provide accurate and relevant information to customers
Job Specification
Attractive Salary Package
- Festival allowances as per company policy
- Paid Leaves ( casual, sick, paternity & maternity)
- Medical Health, Accidental, Disability, Maternity - All as per SSF
- Excellent career opportunities and growth