Full Job Description
1. Oversee daily operations and ensure smooth functioning of the branch.
2. Develop and implement business strategies to meet branch goals.
3. Manage and train staff to ensure excellent client service.
4. Handle client inquiries and provide educational consultation services.
5. Monitor financial performance and manage the branch's budget.
6. Build and maintain relationships with local institutions and stakeholders.
7. Ensure compliance with legal regulations and company policies.
8. Develop marketing plans to attract new clients and students.
9. Organize seminars and events to promote study abroad programs.
10. Prepare and present reports on branch performance to senior management.
11. Collaborate with overseas universities and manage partner relationships.
12. Monitor market trends and adjust strategies for competitive advantage.
13. Resolve client complaints and ensure a high satisfaction rate.
14. Guide students in the visa application process and documentation.
15. Ensure continuous improvement in operational efficiency and service quality.
Job Specification
1. Bachelor's degree in management, education, or related field.
2. Minimum 8-10 years of experience in handling Educational Consultancy as managerial role.
3. Knowledge of education consultancy operations and study abroad processes.
4. Strong leadership and team management capabilities.
5. Excellent communication and negotiation skills.
6. Ability to handle multiple tasks and meet deadlines.
7. Proficiency in CRM tools and Microsoft Office applications.
8. Willingness to travel for meetings and partnership collaborations.