Ticketing Officer

Your responsibilities will entail giving advice to clients, booking flights (Domestic and International)/ issue tickets, reservation of hotel via system worldwide
Collect PNR’s, issuing tickets, re-scheduling, hotel bookings, and cancellations
Collect and check documents as per country specific requirements. Handle ticketing enquiries including airfare quotations, reservations, and e-Ticket issuances.
Working closely with leisure and corporate clients, airlines, travel agencies, transport, and other service providers. You will build strong, professional working relationships with them and all your main clients
Plan routes and compute ticket costs. You must handle complain and obtain feedback from customers along with up gradation of customer service.
Determine whether the ticket is available on the required date requested by customer or not.
Prepare customer invoices and accept payment.
Follow up with airlines companies for refunding and capping tickets.