Responsibilities:

1. Greet customers and visitors entering the showroom or service area.
2. Answer incoming calls, direct inquiries, and provide basic information.
3. Schedule appointments for test drives, services, and meetings.
4. Maintain a tidy and welcoming reception area.
5. Assist in administrative tasks such as filing, data entry, and record keeping.
6. Coordinate with sales and service teams for customer inquiries.
7. Handle incoming and outgoing mail and deliveries.
8. Ensure customer inquiries and complaints are addressed promptly or escalated.
9. Update and maintain customer databases and contact lists.
10. Assist in organizing and coordinating events or promotional activities.

Requirements:

1. High school diploma or equivalent; additional certification in office administration is a plus.
2. Prior experience in a receptionist or customer-facing role preferred.
3. Strong communication and interpersonal skills.
4. Proficiency in basic computer applications and office equipment.
5. Pleasant and professional demeanor with a customer-centric attitude.
6. Ability to multitask and manage time efficiently in a fast-paced environment.
7. Familiarity with automotive industry terminology and processes is advantageous.
8. Adaptability and willingness to learn about new models and industry-specific information.